Shipping policy

Last updated: October 2026

At Adorva, we deliver jewelry orders across Pakistan. Each order is carefully processed after it is placed and fulfilled through our supply and delivery partners.

Shipping Coverage

We currently deliver orders to locations across Pakistan.

At this time, we do not offer international shipping.

Order Processing

Orders are processed after they are successfully placed.

For Cash on Delivery orders, your order may be confirmed by phone, message, or another available contact method before dispatch.

Once your order has been processed and handed over for delivery, you will receive available tracking or delivery information where applicable.

Delivery Time

Delivery times may vary depending on your location, courier availability, order confirmation, and other circumstances.

Estimated delivery times will be communicated through our available order or customer-support channels where possible.

While we work with our delivery partners to deliver orders within the expected timeframe, delays may occasionally occur due to circumstances outside Adorva's control, including weather, public holidays, courier delays, remote-area delivery, or other unforeseen circumstances.

Shipping Charges

Applicable shipping charges will be shown during checkout before you place your order.

If we offer free shipping on a particular product, collection, promotion, or order value, the applicable offer will be clearly stated on the store.

Cash on Delivery

Cash on Delivery is currently available for eligible orders within Pakistan.

For Cash on Delivery orders, payment is made in cash when your order is delivered.

Please ensure that the delivery information provided during checkout is accurate and that someone is available to receive the order.

Order Information

Please make sure your:

  • Full name
  • Phone number
  • Delivery address
  • City
  • Other required delivery information

are accurate when placing your order.

Adorva may contact you to confirm your order or clarify delivery details.

Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.

Delivery Delays

Once an order has been handed over to our delivery partner, delivery is also subject to the courier's operations.

If your order is delayed beyond the expected timeframe, please contact us and we will assist you in checking the status of your shipment.

Third-Party Fulfillment

Adorva carefully selects and curates the jewelry products offered through our store. Our products are sourced from independent third-party suppliers and may be fulfilled and shipped through our supply partners. Adorva does not manufacture the jewelry itself.

This allows us to offer a curated selection of jewelry while working with established supply and delivery partners.

Missing, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or has another issue, please contact us within 5 days of delivery.

Please provide your order number and clear photos or videos of the issue so that we can review it and assist you according to our Return Policy.

Contact

If you have questions about your order or delivery, please contact Adorva through our official contact channels.